Typework AI

Typework AI helped our Hong Kong gym franchise with 22 locations handle 1,000+ daily member inquiries efficiently, transforming our customer service operations.

99% reduction in response time
30% increase in member retention
76% reduction in service costs
53% improvement in satisfaction scores

Heep Hong Society generates its entire HR training library — videos, image assets, onboarding decks — directly inside typework, without external studios or agencies.

200+ training videos produced in-house
95% reduction in content production time
40 service units onboarded in 8 weeks
60% reduction in HR training spend

Mana Health replaced five disconnected tools with one AI system — handling appointments, patient records, billing, and follow-ups across their clinic network from a single workspace.

100% paperless patient journey
3× faster appointment booking
50% reduction in admin staffing costs
40% better follow-up adherence

Pivotware's order-taking AI agent plugs straight into customer-side agents — coordinating orders and shipments end-to-end, without a human in the loop.

24/7 order intake, zero staff required
80% reduction in shipment coordination time
Agent-to-agent commerce across 12 markets
4× throughput per operator

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